Category: News

Employee of the Quarter – Business Services

Congratulations to Cathryn, our Employee of the Quarter for Business Services!

Cathryn works the scan desk, but goes above and beyond by scheduling, logging and assisting schedulers as well. She is very flexible when the departments need coverage and has amazing customer service. Cathryn works well with our internal departments, both technical and support! She has definitely become a “go to” staff member for several within our company.

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Meet our Employee of the Quarter for Business Services

Meet our Employee of the Quarter for Business Services:

Yolanda H. does a wonderful job of handling the department in the evenings and resolving any issues that arise. She really shines at collections and double checking the patient’s paperwork to ensure no mistakes were made.

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Employee of the Quarter (Technical Division)

Meet our Employee of the Quarter four our Technical Division:

Hannah’s positive attitude and willingness to do whatever is asked of her is amazing. In one year of employment at SWDIC, she has not only learned but excelled in everything we have asked her to do. Hannah’s beautiful smile and can do attitude is contagious. I have been approached by Technical Supervisors and staff members letting me know what a great employee Hannah is and how much they appreciate her help throughout the center. SWDIC is very lucky to have such a dedicated, self-motivated and true example of a team player. Continue reading “Employee of the Quarter (Technical Division)”

Holiday Hours

We will be observing the holidays on the following days:

November 24th  – Closed

December 25th & 26th – Closed

January 1st & 2nd – Closed

Check back here for updates on holiday hours, and Happy Holidays from Southwest Diagnostic Imaging Center!

Employee of the Quarter for Business Services:

sharon

Meet our Employee of the Quarter for Business Services:
 
Sharon has served SWDIC for many years and is very detail-oriented in researching credit balance accounts. She works diligently ensuring that applicable patient payments are refunded within 60 days from the time the account becomes a credit balance. Sharon works well with her coworkers seeking assistance from her. Sharon is always willing to do whatever is asked of her from the Director of Business Services and the Billing Manager and is consistently eager to assist our patients.

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Employee of the Quarter for Imaging Services:

Meet our Employee of the Quarter for Imaging Services:

Joe helped us (sono) multiple times and stepped in at the last minute on some major projects that he was not even involved with. He is always extremely nice, cordial, calm, and willing to help in whatever way he can, even when we are a little crazy about our computer issues! He has also been able to come up with last minute, excellent suggestions, including coming over to fix a PC in the middle a conference call so GE could remote into the desktop, all while providing excellent last minute help on our Viewpoint project!

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Employee of the Quarter

Cody

Meet our Business Services Employee of the Quarter and learn some fun facts about him:

Cody G. / Patient Account Rep – As Patient Account Representative, Cody is responsible for timely claim payment and patient communication. Management continues to receive patient emails and telephone calls praising Cody’s assistance with claim issues and his thorough communication with both the insurance company and with them. Cody often goes the extra mile to ensure SWDIC’s renowned customer service standards are exceeded.

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Employee of the Quarter

gail

Meet our Technical Division Employee of the Quarter:
 
Gail P / Mammographer – Gail has been a dedicated mammographer with SWDIC since 2004. She is always friendly, smiling and giving exemplary care to our mammogram patients is just natural for her. It is not uncommon to hear her infectious laughter coming through the exam door. She is makes her patients feel they are at SWDIC for more of a reunion with an old friend than a visit for their mammogram. Gail can be depended on to be punctual, efficient, and professional at all times. She is excellent with time management and organizational skills. She performs weekly QC testing with competence to maintain the highest quality standards demanded for MQSA. Gail is an outstanding team player and will assist her coworkers when needed and before being prompted to do so. It is a daily occurrence to hear her say, “I can do one more before I go.” Thank you Gail for who you are and all you do for your patients, coworkers, and SWDIC Continue reading “Employee of the Quarter”

Meet our Business Services Employee of the Quarter

M Baker FB post

Meet our Business Services Employee of the Quarter:

Melissa is on our Quality Assurance team within Billing. She consistently ensures the accuracy of data prior to claims submission and works closely with technologists and other department supervisors. She keeps track of any errors in order to make operational improvements that will continue to make SWDIC better each day. Melissa can be counted on to handle any task given and does so with a smile on her face and an exemplary attitude. Continue reading “Meet our Business Services Employee of the Quarter”

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