Billing & Insurance
Patients will receive one bill from Southwest Diagnostic Imaging Center and another bill for the interpretation of your images from the radiologist.
Online Bill Pay
For your convenience, our online bill pay system accepts all major credit cards, and it’s fast, secure, and easy to use. Click here to pay your bill online.
Insurance
Southwest Diagnostic Imaging Center is pleased to provide full insurance billing and claim resolution for many major insurance companies. Please refer to the list below, detailing companies with whom we hold contracts. New managed care companies are added daily, so please contact us if you do not see your provider on the list.
The radiologist who interprets your exam may be contracted with insurance companies other than those listed, so please call the radiologist’s office for verification. Radiology Associates of North Texas at 817-321-0386.
Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
Managed Care List
The following is a list of insurance companies with whom Southwest Diagnostic Imaging Center is contracted.
| Payor Name | Products / Plan Type |
|---|---|
| Accountable / Interplan(now a HealthSmart Co.) | – PPO |
| Aetna | – Aetna Better Health STAR KIDZ Medicaid – (Formally CMCHP) – Aetna Medicare Advantage PPO / HMO – Aetna Signature Administrators (ASA) – Coventry Health PPO – First Health PPO (ASA) – HMO / Quality HMO / PPO / POS – Managed Choice POS – Medicare Advantage PPO – Open Choice PPO – Poly America (Meritain Health) – Texas Health Aetna |
| Blue Cross Blue Shield | – Blue Advantage Exchange (BAV) – Blue Card Walmart Employees – Blue Choice PPO / POS / Federal Employees – Blue Essentials HMO – Medicare Advantage HMO / PPO – MyBlue Health |
| Care N’ Care | – Medicare Advantage HMO / PPO |
| Choice Care / Humana | – Indemnity (Non Humana) – Medicare Advantage PPO – PPO |
| Cigna | – Cigna Local Plus (Exchange) – Indemnity (not HMO) – Network / Flexcare – OAP – PPO – Shared Admin – Strategic Alliance |
| CorVel | – Workers Comp |
| Galaxy | – PPO |
| Great West(Now Cigna) | – See Cigna Products |
| Healthsmart | – PPO / EPO – POS – Workers Comp |
| HealthSpring (Cigna) | – Medicare Advantage PPO – STAR Plus Medicaid |
| Medicaid | – Traditional |
| Medicare | – Medicare |
| Molina
| – CHIP – STAR Plus |
| Multiplan / Beech Street | – PPO |
| Orchid Medical | – Workers Comp – Occupational Therapy |
| Parkland Community HealthFirst | – CHIP (All Products) – STAR (All Products) |
| PCCM Texas Health & Human Services | – Texas Medicaid |
| PHCS | – PPO |
| Superior Health Plan | – CHIP – STAR PLUS |
| Tricare | – Humana Military Health |
| United Healthcare(UHC) | – HMO / PPO / POS – Includes all UHC affiliates: Neighborhood Health Partners, Signature Elite (not the Elite Plus), HealthSelect – Medicare/Medicaid – Medicare Solutions (Formerly Secure Horizons Medicare) / AARP Medicare Complete – WellMed |
| USA Managed Care | – Medicaid CHIP – PPO |
We would like to hear from you!
If you have any questions about your bill or insurance claim, please contact us at:
Phone: 214-345-2098
E-mail: swdicbilling@texashealth.org
When you call within normal business hours (Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays), you will speak with a highly qualified representative, not an automated system. If you call after hours or on weekends, please leave your name, telephone number, and date of birth, and your call will be returned on the next business day.