SWDIC Imaging Q&A

Call 214-345-4331. You may also schedule screening mammograms and DEXA’s through our Patient Portal. Sign up or log-in by visiting our patient portal.

No, you must have a doctor’s order to schedule an imaging exam. However, a screening mammogram can be scheduled without a doctor’s order, but you will still need to provide a physician’s name and contact information for result review.

Yes, find our weekend and extended hours. Our Weekend and Extended Hours

Yes, same-day appointments are available, but limited, based on no-shows and cancellations. It is best to call ahead and see if availability is available. Walk-ins are accepted for X-rays only, Monday – Friday from 7:00 a.m. – 4:30 p.m.

No, if you are looking for a same day add-on you will have to call our scheduling department to see about availability. Scheduling Department: 214-345-4331

Prior to your appointment our confirmations department will contact you to review your exam prep with you. You can also review exam preparation.

Notify our switchboard at 214-345-6905

Yes, however children under the age of 12 must be accompanied by another adult.

Parking Lots 5 and 8 have the easiest access to our center. You can get driving directions, or access our campus map.

Yes, bring your parking ticket with you to check-in. You will be presented with a parking voucher.

Yes, there is a drop off zone with wheelchair access in both parking lots 5 and 8. You can get driving directions, or access our campus map.

If your exam is a STAT call, the radiologist will call the physician directly. In most cases reports are sent in less than 48 hours of your exam’s completion. However, please note that Medical Offices may take several days to contact you regarding your results based on their availability.

No. Results are sent directly to the referring physician.  If it’s a stat call, the radiologist will call the physician directly.

Yes, you will need to sign up for our Patient Portal to gain access to your finalized reports and images.

Fill out our Authorization for Release of Medical Records form.  Check the Radiology Images (Films/CD) box.

For claims and billing questions, call 214-345-2098

For insurance benefit questions, call 214-345-5560

You can find our accepted insurance. Scroll down to Managed Care List.

We offer self-pay rates. These rates are owed in full at the time of service.

American Express, Discover, MasterCard, Visa, Check, Cash, FSA/HSA Cards, and CareCredit

Yes, to learn more visit: www.CareCredit.com

No, we have one location centrally located in Dallas. We offer more imaging equipment than most hospitals with 4 MRI scanners, 3 CT machines, 1 PET/CT, 5 digital X-ray rooms, 5 ultrasound machines, 2 digital mammography rooms, and 1 DEXA table.

Yes, every department has Spanish speaking team members. We have a translator service that can provide translation for any language. This includes sign language.

Yes, if you do not already have access to our Physicians Portal please complete our Online Confidentiality form.

Physician and PA Agreement form
Medical Staff Agreement form

No, we do not accept personal injury cases.

Yes, we do accept workers comp cases. However, we do not handle third-party filing. Therefore, for us to provide treatment, the cases must be preapproved. If the case is not preapproved, the patient will be required to pay upfront for the services.

Yes, we are accredited by the American College of Radiology (ACR) in every modality. Being ACR Accredited ensures we provide the highest level of image quality and safety. As well as meet all the requirements for equipment, medical personnel, and quality assurance.