Author: Southwest Diagnostic Imaging Center

Alem B. is a great fluoroscopy tech. When she is in fluoroscopy, she anticipates the needs of the patient as well as the radiologist. She can be counted upon to be on-schedule, no matter the “out of the ordinary” requests from radiologist. Her patient care skills are exemplary, as can be seen in the monthly patient surveys, where her name is mentioned quite often. Alem goes above and beyond for her coworkers as well. She is everyone’s mother and takes care of all of us. We are lucky to have her at SWDIC!

Some fun facts about Alem:
1) How many years have you worked at SWDIC? 14 years

2) What’s the most rewarding part of your job? To make patients smile.

3) What’s #1 on your bucket list? To run a 5k

4) If you could travel anywhere in the world, where would you go? Istanbul, Turkey

5) What’s your favorite food? Ethiopian food (doro wet)

6) What would you do if someone gave you $100 today? Give half of it to less fortunate people

7) What’s your favorite color? Green

8) What is your favorite season of the year? Spring

9) How many are in your family? 4

10) Who is your favorite singer/band? Teddy Afero

11) Where did you go to high school/college? Addis Ababa (Ethiopia) El Centro College Dallas

David is willing to assist with whatever circumstance arises without hesitation or complaining (scanning, helping run sono control, staying late etc…).  He handles the job with a high degree of ethics and professionalism.  He completes each task that arises without delegating it to someone else, if at all possible.  SWDIC is very lucky to have such a dedicated and self-motivated employee!

Some fun facts about David:

1)      What’s the most rewarding part of your job? Helping to ease patient’s anxiety during what can be a very stressful time in their lives

2)      Cowboys, Rangers, or Mavericks? All 3!

3)      What’s #1 on your bucket list? Travel the World

4)      What’s your favorite food? Steak

5)      What would you do if someone gave you $100 today? Try to keep my wife from finding out I had $100!

6)      What are your hobbies? Classic cars/Travel/Fishing

7)      What is your favorite season of the year? Summer

8)      How many are in your family? 7

9)      Who is your favorite singer/band? Me doing Karoke!

10)   Where did you go to high school/college? Caro, MI and College: Naval School of Health Science, San Diego

Vergie’s positive morale influences the scheduling team and everyone enjoys her “Good Morning’s,”  as they are sure to put a smile on everyone’s face!  She is the most cross trained employee in the department and always willing to lend herself to assist.  She volunteers for the Birthday committee and makes her co-workers feel special for their big day.  Her positive attitude makes work FUN and her peers are very happy to have such a cheerful coworker!

Some fun facts about Vergie:

1)      How many years have you worked at SWDIC?  9 years this September

2)      What’s the most rewarding part of your job?  Since  undergoing many changes in the past 8 ½ years working for  this company the goals of providing  patient care is still first.  It is easy  to come to work with a smile on my face and a happy heart with the group of people I work with that care so much for others. The reward is being able to doing a job you enjoy,  at a company that cares for the wellbeing others.

3)      Cowboys, Rangers, or Mavericks? Cowboys

4)      What’s #1 on your bucket list? Tandem skydive and walking my 2^nd marathon

5)      If you could travel anywhere in the world, where would you go? Australia

6)      What’s your favorite food? Chips and salsa

7)      What would you do if someone gave you $100 today?  I would buy breakfast for my coworkers and the rest I would use to go towards my Ronald McDonald house meal I help host quarterly with my niece.

8)      What are your hobbies? Crafts, walking

9)      Who is your favorite singer/band?  Justin Timberlake, Rascal Flatts

10)   Where did you go to high school/college? North Mesquite High School and some college at Eastfield

Erica B. / Scheduling

Erica received an unsolicited recognition from a fellow team member for staying to assist the team when we had calls holding in queue at the end of her business day, instead of leaving automatically because her scheduled shift was over.  Erica is an employee that as a Supervisor we value the fact we can rely on her being on time to open the scheduling phones each day.  She has assisted the team with late coverage due to staffing issues.  Erica has received two different written acknowledgments from patients about her pleasant helpful interaction while on the phone.  One email came from the VP, Payor Relations and Contracting at THR.  She has also been identified by two other team members for being a detail oriented, accurate logger, who staff  repeatedly go to each day to handle time sensitive logging and who continues to receive additional batches of logging throughout the day.  They have both stated she doesn’t stop at her required minimum of 15 daily requisitions. Her overall superior professionalism is demonstrated daily by her timeliness, work ethic on and off the phone, and her continued willingness to assist our patients.

Here are some fun facts about Erica:

1)      How many years have you worked at SWDIC?  June 26th will be my 2nd year.

2)      What’s the most rewarding part of your job? Knowing that the patient I schedule will be receiving optimal care from our facility.

3)      What’s #1 on your bucket list? Sky diving

4)      If you could travel anywhere in the world, where would you go? Spain

5)      What would you do if someone gave you $100 today? Nike running shoes

6)      What are your hobbies? Boxing/Kickboxing

7)      Who is your favorite singer/band? Black eyed peas

                8)      Where did you go to high school/college?  Duncanville High School. I                   graduated college from The University of North Texas

Julian Fernandez / Nurse – Julian has been a great asset to the SWDIC nursing staff for many years.  The patients he cares for adore the special treatment he gives them, often times going above and beyond to ensure a patient’s needs are addressed.  He has a positive attitude towards his co-workers as well as his patients.  He is loved by all because he truly cares.  On numerous occasions positive comments have been made about Julian in returned patient satisfaction surveys.

Here are some fun facts about Julian:

How many years have you worked at SWDIC?  10

What’s the most rewarding part of your job? Assisting patients

Cowboys, Rangers, or Mavericks? Rangers

What’s #1 on your bucket list? Go to Sweden

If you could travel anywhere in the world, where would you go? Italy

What would you do if someone gave you $100 today? Buy concert ticket(s).

What is your favorite season of the year? spring

How many are in your family? 6

Who is your favorite singer/band? Elvis

Diagnostic imaging is a powerful tool your doctor can use to diagnose or monitor medical conditions. Accurate and effective imaging techniques are needed to provide your physician with the most detailed information possible to aid in your treatment. At Southwest Diagnostic Imaging Center, we are dedicated to providing not only top-quality imaging with our state-of-the-art equipment, but unsurpassed customer care and support as well.

Continue reading “Why Choose Southwest Diagnostic?” →

BUSINESS SERVICES –

Crystal Najera / Support Systems – Crystal has taken the initiative in keeping our server communications and requests with THR and Merge organized and accurate. The knowledge she has obtained independently is invaluable to SWDIC and will assist us in sustaining our server management and maintenance needs.  Crystals’ behind the scene efforts and additional contributions above and beyond her normal duties have made the lives of our employees, physicians, patients and vendors so much more efficient and effective. 

Here are some fun facts about Crystal:

1)      How many years have you worked at SWDIC?  6

2)      What’s the most rewarding part of your job? Helping people find solutions that allow them to work smarter, not harder.

3)      What’s #1 on your bucket list? Sky dive

4)      If you could travel anywhere in the world, where would you go? Ireland

5)      What’s your lucky number – 7

6)      What’s your favorite food? Chicken Wings

7)      What would you do if someone gave you $100 today? Pay a bill and buy a lotto ticket.

8)      What are your hobbies? Playing sand volleyball, volunteering for Girls Rock Dallas and working in my yard.

9)      How many are in your family? 5